Help
Everything you need to get set up and sending, in plain English.
Getting started
Create your account, answer the one setup question, and find your way around Home.
Connect your store
Link your WordPress and WooCommerce shop or your Shopify shop, install the plugin, and understand what syncs and how permission is decided.
Check your store is being tracked
We look at your shop the way a shopper does and show you five lines saying what we can and cannot see.
Set up your sending domain
The one DNS step that lets your emails go out from your own domain, host by host.
Importing contacts and consent
Bring your list over from another platform, answer the one question about where it came from, and understand what happens to everybody else.
Turn on your first flow
Take a ready-made flow from the library, edit its emails, and switch it on — plus why a trigger can never be changed.
Send your first campaign
The four-step campaign builder — who gets it, what it says, how it looks, and the final check before it goes.
Why emails land in spam
Warmup, consent, complaints and list hygiene — what actually decides the inbox, and what the Reputation screen is telling you.
Billing and plans
What each plan costs and covers, what happens when the trial ends, and how to change or cancel.
Receipts and marketing are two different things
Why an order confirmation still goes to somebody who unsubscribed, and why a sale never does.
Follow up on forms and wholesale applications
Every form on your site can start a flow — and the one you call your wholesale application gets its own.
Send your WordPress and WooCommerce emails through us
One switch moves your order confirmations and password resets onto your verified sending address.
Send a receipt from your own code
One request sends an order confirmation, a shipping notice or any other one-off email through us.
Email somebody a login code
Six-digit codes and one-click links, for a wholesale portal or any page you want to keep private.
Connect a custom-built store with the API
For a store that is not WooCommerce or Shopify. Send events, contacts, consent, orders and products from your own server, with a signed request.
Launching AI-powered ads
The Advertising guide now lives inside the app, under Advertising → How to use.
Agents and the API
Give an AI a key and it builds your flows — how to connect Claude Code or claude.ai, how much rope to give it, and what every address and tool does.
Want the walkthrough again?
Take the tour
— we point at each part of the screen in turn.
Still stuck? Email
support@aminoengine.com
— we answer within one business day.